Terms and Conditions
READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS
All users of this site agree that access to and use of this site are subject to
the following terms and conditions and other applicable law. If you do not
agree to these terms and conditions, please do not use this site, or place a
phone order. Anyone using this site must be 18 years of age or older and
checking out implies that an adult is placing the order.
Your tracking number will be automatically emailed once your order is
processed and shipped. Tracking numbers will not be available by phone,
they may only be requested via email. To request your tracking please
email email@example.com and include your name or order number.
Method and ETA
applies to orders of $99 or more and refers to standard ground
shipping within the 48 contiguous states. Oversize packages
(heavyweight) may be subject to additional shipping charges, if this
occurs you will be contacted as soon as possible. All orders are shipped
out via standard ground
shipping unless an alternative method is selected. Fedex shipping is not available to PO
Boxes, APO's or FPO's.
We strive to ship our orders within 24-48
hours of receipt of payment; Monday through Friday excluding observed
holidays and weekends. If under some unusual circumstance your order
takes longer than 48 hours to leave the warehouse we apologize.
Ground shipping is estimated to take between 5-7 business days depending on the receiving location. When selecting Fedex Overnight, 2nd Day,
Express Saver (3 day), Fedex does not include the date the order is picked up in
the transit time. Air/Express shipments will usually take up to 1-3
business days to process as well. The USPS Priority Mail can take up to 7 business days to be delivered. The
transit times of 2-3 days as stated by the post office depends on your local
post office and is not guaranteed. USPS First Class Mail can take 7-10 business days depending on your local post office. Orders
shipped with USPS when tracked will
only state the day it left our warehouse and the delivery date. Since
cannot be tracked up to the minute sometimes orders may take time to
locate. USPS also reuses there tracking numbers at times so if the order
is tracking incorrectly try re-tracking it at a later time. Any
additional shipping fees imposed are the responsibility
of the customer for international or domestic orders.
shipping methods may be changed on certain orders, as long as the shipping transit time
remains the same. We also reserve the right to change shipping carries on orders.
Pocketbikeparts.com will not be responsible for paying reshipping fees for
errors that are no fault of our own. The customer is responsible for
assuring that the shipping address on the order is correct. Any orders
returned due to an address error such as an undeliverable address will
be the responsibility of the customer to pay any reshipping fees.
orders shipped via FEDEX, please refer to
the FEDEX transit time chart below to determine the Estimated transit
your FEDEX package delivery. Processing times are not included in
transit times and must be considered when estimating delivery dates.
Shipping Delays / Out of Stock
delays may be caused by natural disasters or errors made by a shipping company.
A freight carrier may delay a shipment for reasons uncontrollable by us,
therefore, in the event of such a delay we cannot be held responsible. In order
to ensure your order arrives promptly please insure that your shipping
information is correct. In the event an order is returned due to an incorrect
address provided by the customer the customer will be accountable for shipping
costs. If an item is out of stock the order will be held "processing" and
will be shipped immediately upon arrival.
In order to return an item you must obtain a Return Merchandise Authorization
(RMA) number within 7 Days of receipt of the item. Returns may be subject
to a 20% restocking fee. Returned items that are missing parts or damaged will
be assessed a 50% restocking fee. Shipping charges are not refundable. Packages returned without a RMA
number will be refused. When returning parts the RMA number must be written on
the outside of the box and on the invoice. Returns must be received within 30
days from the date the item was received by the customer. Fueled or used items
may not be returned. We strongly recommend that you insure your return shipment
in case it is lost or damaged. *NO
RETURNS ON EXHAUST, CARBURETORS, HEAD KITS, ENGINES AND BODY KITS*
To obtain an RMA number please
contact us via email at firstname.lastname@example.org
Refund processing may take up to 30 days from the day the return was received. Refunds
are typically issued to the same form or payment used on the order.
Store credits may be issued for items subject to the restocking fee. If
you would like to exchange a returned part for an alternate part please
specify that on your return so that we can issue you a store credit.
Once the return is processed we will email you the store credit so that
you may order the correct item and the credit will automatically be
applied at check out once you log in to your account.
there is an item missing from your order we must be notified via email
within 7 days of receipt of the order. No exceptions so please check
your order as soon as it is delivered.
that have shipped may not be canceled but may be returned. If an item has not
shipped you may cancel the item within 24 hours after the order is placed as long as it has not already been shipped.
Once an order is shipped an RMA must be obtained to return the order. Please allow 2 to 3 business days for
your account to be successfully refunded for the canceled item. Shipping
charges are nonrefundable. Pocketbikeparts.com reserves the right to cancel an
order without notice.
that are refused are subject to a 20% restocking fee. Shipping charges are
All international sales are final. International orders may require
further verification which may cause order processing delays. For faster processing
select PayPal as the payment method and ship to an address that is
Confirmed with PayPal. To avoid shipping delays or for questions please
contact us. Also note that Free Shipping is only for orders in the 48
contiguous United States. International shipments may be charged
additional fees by certain carriers, the customer is responsible for any
tariffs, taxes, etc. imposed by carriers. Some
International orders shipped via USPS Priority Mail may not be
traceable but delivery is usually within 7-10 business days.
International First Class Mail orders can take
over 2-3 weeks for delivery.
For faster processing when selecting PayPal as the payment method ship
to the address that is Confirmed with your PayPal account. Addresses
not confirmed with PayPal may be delayed and may require further
verification. It is the customers responsibility to verify that PayPal
payments are indeed forwarded to us to avoid processing delays.
We guarantee our parts are free from
defects for 30 days (unless stated otherwise on the product description) from
the date that you receive your order. If you feel a part is defective or is
damaged under normal operating conditions contact us via email or phone
detailing the defective parts. We may require the original part(s) be returned
to us for inspection to confirm or disprove a defect or photos to be sent of
the part. If a part is verified by our staff to be defective we will supply a
replacement part free of charge. If a part is found not to be defective the
customer will incur shipment and replacement charges. Any modification of the
original parts or bike including the addition of high-performance parts will
void the warranty. Regular wear items such as pull starts, tubes, tires, chains, belts,
clutches, nuts, bolts and body panels are not warranted.Rock/Cobra scooter parts do not have any warranty and are sold As Is since all they are discontinued parts.
If your item arrives damaged or the
box appears damaged you must keep the box in original condition and please
contact us via email or phone within 7 days of receiving it. We may have the
shipping company inspect the box and items in order to confirm the damages. In
accordance with our parts warranty we will provide replacement parts free of
charge. Failure to keep the box in original condition may result in the claim
being denied by the shipping company in which case PocketBikeParts.com cannot
be held responsible for the damages. The customer is responsible for inspecting
the items and reporting any damages to the shipping company upon receipt of the
items. Failure to report damages may void damage claims.
Preparation and Maintenance
For safety precautions, all parts
are recommended to be assembled, inspected and maintained by a certified
technician for warranty to be valid. Be sure to check and tighten all nuts and
bolts prior to use. Also, be sure to check for appropriate engine fluid levels
to ensure your vehicle is operating under the recommended conditions prior to
State and Local Laws
The purchaser of parts rider and/or
legal guardian of rider is responsible for insuring compliance with laws
governing the parts operation.
Safety and Liability Policy
PocketBikeParts.com and its parent
company World Ventures Corp. cannot be held liable for damage to property and/
or injury or loss of life incurred while operating any of our products and/ or
caused by a person operating any of our products. Persons under 18 years of age
must be supervised by a parent or legal guardian while operating our products.
Riders must wear a Department of Transportation (DOT) approved helmet when
operating any of our products. Failure to wear proper protective gear may
result in serious injury or loss of life. ATVs, dirt bikes, go karts, scooters
can be dangerous to operate and you should not engage in stunt or extreme
riding. Avoid excessive speeds and drive especially careful on difficult
terrain. Do not ride in wet weather as it impairs traction, braking, and
visibility. The risk of accident is dramatically increased in wet conditions.
Do not ride at dusk, after dark, or at times of poor visibility.
Acceptance of Terms and Conditions
Purchasing and/ or accepting items
from PocketBikeParts.com indicates you are in agreement with our terms and
The entire content included in this
site, including but not limited to text, graphics or code is copyrighted as a
collective work under the United States and other copyright laws, and is the
property of (World Ventures Corp. D.B.A Pocketbikeparts.com). The collective
work includes works that are licensed to (World Ventures Corp. D.B.A PocketBikeParts.com).
Copyright 2003, (World Ventures Corp. D.B.A PocketBikeParts.com) ALL RIGHTS
RESERVED. Permission is granted to electronically copy and print hard copy
portions of this site for the sole purpose of placing an order with (World
Ventures Corp. D.B.A PocketBikeParts.com) or purchasing (World Ventures Corp.
D.B.A PocketBikeParts.com) products. You may display and, subject to any expressly
stated restrictions or limitations relating to specific material, download or
print portions of the material from the different areas of the site solely for
your own non-commercial use, or to place an order with (World Ventures Corp.
D.B.A Pocketbikeparts.com) or to purchase (World Ventures Corp. D.B.A PocketBikeParts.com)
products. Any other use, including but not limited to the reproduction,
distribution, display or transmission of the content of this site is strictly
prohibited, unless authorized by (World Ventures Corp. D.B.A PocketBikeParts.com).
You further agree not to change or delete any proprietary notices from
materials downloaded from the site. All
images and photos are the sole property of World Ventures Corp and may
not be used for any source or purpose without the express written
consent of World Ventures Corp.
All other trademarks used herein are the properties of the respective owners.
This site and the materials and
products on this site are provided "as is" and without warranties of
any kind, whether express or implied. To the fullest extent permissible
pursuant to applicable law, World Ventures Corp. D.B.A PocketBikeParts.com
disclaims all warranties, express or implied, including, but not limited to,
implied warranties of merchantability and fitness for a particular purpose and
non-infringement. World Ventures Corp. D.B.A PocketBikeParts.com does not
represent or warrant that the functions contained in the site will be
uninterrupted or error-free, that the defects will be corrected, or that this
site or the server that makes the site available are free of viruses or other
harmful components. World Ventures Corp. D.B.A PocketBikeParts.com does not
make any warrantees or representations regarding the use of the materials in
this site in terms of their correctness, accuracy, adequacy, usefulness,
timeliness, reliability or otherwise. Some states do not permit limitations or
exclusions on warranties, so the above limitations may not apply to you.
Limitation of Liability
World Ventures Corp. D.B.A PocketBikeParts.com
shall not be liable for any special or consequential damages that result from
the use of, or the inability to use, the materials on this site or the
performance of the products, even if World Ventures Corp. D.B.A PocketBikeParts.com
has been advised of the possibility of such damages. Applicable law may not
allow the limitation of exclusion of liability or incidental or consequential
damages, so the above limitation or exclusion may not apply to you.
the event that a World Ventures
Corp. D.B.A PocketBikeParts.com product is mistakenly listed at an
price, World Ventures Corp. D.B.A PocketBikeParts.com reserves the right
refuse or cancel any orders placed for product listed at the incorrect
price. World Ventures Corp. D.B.A PocketBikeParts.com reserves the right
or cancel any such orders whether or not the order has been confirmed
credit card charged. If your credit card has already been charged for
purchase and your order is cancelled, World Ventures Corp. D.B.A
PocketBikeParts.com shall issue a credit
to your credit card for a canceled order.
These terms and conditions are
applicable to you upon your accessing the site and/or completing the
registration or shopping process. These terms and conditions, or any part of
them, may be terminated by World Ventures Corp. D.B.A PocketBikeParts.com
without notice at any time, for any reason. The provisions relating to
Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and
Miscellaneous, shall survive any termination.
World Ventures Corp. D.B.A PocketBikeParts.com
may deliver notice to you by means of e-mail, a general notice on the site, or
by other reliable method to the address you have provided to World Ventures
Corp. D.B.A PocketBikeParts.com.
Your use of this site shall be
governed in all respects by the laws of the state of Florida, U.S.A., without regard
to choice of law provisions, and not by the 1980 U.N. Convention on contracts
for the international sale of goods. You agree that jurisdiction over and venue
in any legal proceeding directly or indirectly arising out of or relating to
this site (including but not limited to the purchase of (World Ventures Corp.
D.B.A PocketBikeParts.com) products) shall be in the state or federal courts
located in Miami Dade County, Florida. Any cause of action or claim you may
have with respect to the site (including but not limited to the purchase of
(World Ventures Corp. D.B.A PocketBikeParts.com) products) must be commenced
within one (1) year after the claim or cause of action arises. (World Ventures
Corp. D.B.A PocketBikeParts.com)'s failure to insist upon or enforce strict
performance of any provision of these terms and conditions shall not be
construed as a waiver of any provision or right. Neither the course of conduct
between the parties nor trade practice shall act to modify any of these terms
and conditions. (World Ventures Corp. D.B.A PocketBikeParts.com) may assign its
rights and duties under this Agreement to any party at any time without notice
Use of Site
Harassment in any manner or form on
the site, including via e-mail, chat, or by use of obscene or abusive language,
is strictly forbidden. Impersonation of others, including a (World Ventures
Corp. D.B.A PocketBikeParts.com) or other licensed employee, host, or
representative, as well as other members or visitors on the site is prohibited.
You may not upload to, distribute, or otherwise publish through the site any
content which is libelous, defamatory, obscene, threatening, invasive of
privacy or publicity rights, abusive, illegal, or otherwise objectionable which
may constitute or encourage a criminal offense, violate the rights of any party
or which may otherwise give rise to liability or violate any law. You may not
upload commercial content on the site or use the site to solicit others to join
or become members of any other commercial online service or other organization.
World Ventures Corp. D.B.A PocketBikeParts.com
does not and cannot review all communications and materials posted to or created
by users accessing the site and it is not in any manner responsible for the
content of these communications and materials. You acknowledge that by
providing you with the ability to view and distribute user-generated content on
the site, (World Ventures Corp. D.B.A PocketBikeParts.com) is merely acting as
a passive conduit for such distribution and is not undertaking any obligation
or liability relating to any contents or activities on the site. However,
(World Ventures Corp. D.B.A PocketBikeParts.com) reserves the right to block or
remove communications or materials that it determines to be (a) abusive,
defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in
violation of a copyright, trademark or; other intellectual property right of
another or (d) offensive or otherwise unacceptable to (World Ventures Corp.
D.B.A PocketBikeParts.com) in its sole discretion.
You agree to indemnify, defend, and
hold harmless (World Ventures Corp. D.B.A PocketBikeParts.com), its officers,
directors, employees, agents, licensors and suppliers (collectively the
"Service Providers") from and against all losses, expenses, damages
and costs, including reasonable attorneys' fees, resulting from any violation
of these terms and conditions or any activity related to your account
(including negligent or wrongful conduct) by you or any other person accessing
the site using your Internet account.
attempt to provide increased value to our visitors, (World Ventures Corp. D.B.A
PocketBikeParts.com) may link to sites operated by third parties. However, even
if the third party is affiliated with (World Ventures Corp. D.B.A PocketBikeParts.com),
(World Ventures Corp. D.B.A PocketBikeParts.com) has no control over these
linked sites, all of which have separate privacy and data collection practices,
independent of (World Ventures Corp. D.B.A PocketBikeParts.com) These
linked sites are only for your convenience and therefore you access them at
your own risk. Nonetheless, World Ventures Corp. seeks to protect the integrity
of its web site and the links placed upon it and therefore requests any
feedback on not only its own site, but for sites it links to as well (including
if a specific link does not work).